Terms & conditions


  1. General

Access to and use of www.iyahime.com and the products and services available through this Website (collectively, the “Services”) are subject to the following terms and conditions and notices (“the Terms of Service, as may be updated by us from time to time.


  1. Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order pricing.

Despatch times vary according to availability but are usually processed within 3 business working days. Any guarantees or representations made as to delivery times are limited to USA and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

If an order is out of stock, we shall advise you within 3 working days and offer you a refund.


  1. Pricing and availability

Whilst we use our best endeavors to try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered, we will inform you of this as soon as possible and give you the option to revise your order at the correct price or to cancel the order.

All prices are inclusive of VAT. Delivery Costs will be charged in addition. Please refer to the Delivery section for more details.


  1. Payment

Upon receiving your order we will carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

All prices are shown in USD unless otherwise stated.


  1. Customs

When ordering goods for delivery outside of the USA, you are responsible for ensuring that you are complying with the laws of the importing country and will pay all applicable, customs duties, taxes and import charges.


  1. Indemnity

You agree to indemnify, defend and hold harmless Asakuki, its directors, officers, employees, consultants and agents, from any and all third party claims, liability damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.


  1. Usage

You must not misuse this Website. You must not use any of the information on this Website for your own use.


  1. Intellectual Property, Software and Content

All of the Intellectual Property, Software and content has been made available to you on or through this Website remains the property of Asakuki or its licensors and is protected by copyright laws and treaties around the world. All such rights are reserved by Asakuki and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website.


  1. Variation

Asakuki shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


  1. Complaints Policy

In the event of a customer complaint, please write to us by email or post, including name, invoice number, address and detailed description of your complaint. Asakuki will make every effort to review and reply in writing within 30 days. Your statutory rights are not affected.


  11. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of the USA and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the United States courts.